FREQUENTLY ASKED QUESTIONS
- Why do I need a mobile-compatible online store?
Increasingly, customers are using
the mobile phones - mainly smart phones - to do
shopping online. After checking out the products in
a physical store, many turn to the web for price
comparison and purchase. Hence, your online store -
which can easily be accessed via a mobile phone -
makes you more competitive.
- Why not my current website instead of a
separate mobile store?
websites - including product catalogs - are suited
to the big screens of desktops and laptops. These pages are generally images
and code heavy to
make them easier and more pleasing to navigate.
devices, especially the feature phones, are not capable
functions - exactly as intended. Instead, they display
them in a format to fit the small screen and, during
this process, some of the layout is lost. This makes the
pages to load very slowly and/or show up distorted.
- How does WebGenie Mobile Shopping Cart solve
The pages are displayed dynamically
in a pre-set format. This eliminates the slowness and
distortion caused by the variable layouts of websites.
The download speed is increased by limiting the amount
The main advantage is to increase the
sales. Surveys showed that 20 to 60% of smart phone
owners make the actual purchase through their phone even
after visiting a physical store. A store that offers
ease of use on a mobile device stands to gain from this
- Do I have to remake the website?
No! Your existing website can remain as it is. It
will be shown to the users who visit via a desktop/laptop browser. Those
visitors via mobile devices will go straight to your online store and
see the products and catalogs. The same URL will display differently on
the desktop versus mobile screen.
- Will the mobile store look exactly like the dektop store?
No! Due to the constraints imposed by mobile devices,
especially the feature phones, the display on a mobile is a cut down
form of what is seen on a desktop. The essential elements of the pages
are displayed in an uncluttered and easy to navigate format.
You can start a free evaluation within minutes of
signing up. Immediately after the confirmation of your registration, you
will be able to upload some or all of your products into your account
and test the store. The seamless online ordering process will allow the
customer to complete the order with a few clicks and you can receive the
orders via Email or stored on the server for later recall.
The product list can be maintained as a simple Excel
document, saved as Tab-delimited text file and uploaded via your online
admin login. Of course, this can only be done from your computer as the
product file is generally stored there.
The images must be specified by their full URL (e.g.
http://mycompany.com/images/flower.jpg). The Premium users also have the
facility to upload the images to our server and give just the filename.
The standard account has a limit of 100 products and
only one mobile store is allowed. Premium accounts do not have these
Orders are sent in email to all
vendors. Premium account gives the option to receive
them via SMS. In both cases, there is an option to store
the orders for later retrieval through secure login.